It takes time for you and your new mattress to get used to each other. That’s why we give you 90 days to decide whether you're happy with your choice.
If after a while you discover that the mattress is too firm, too soft, or too something else, you can simply return it.
If after a while you discover that the mattress is too firm, too soft, or too something else, you can simply return it.
Love it or exchange it
You may exchange your mattress within 90 days if you don’t love it. All you need to do is return the purchased mattress to the IKEA store along with your receipt. In exchange, you’ll receive a voucher for the full value of the mattress, which you can use to buy a new one that suits you better. We’ll be happy to help you find the right one.Note: dirty, damaged, marked or improperly stored mattresses cannot be exchanged.
Follow the specific care instructions and you will be able to use a 10-year guarantee that covers most of our mattresses.
Initially, your new mattress can seem a bit too firm. Allow at least one month for your body to get used to the mattress and for the mattress to get used to your body. To get the best comfort you also need the right pillow. Make sure you have a pillow that suits you and your new mattress.
If you would like to upgrade your mattress…
You can use the voucher received upon returning your old mattress to purchase another one. If the mattress you originally purchased was lower in price than the replacement, you’ll only need to pay the price difference. If the new mattress costs less, you can use the remaining value on the voucher to purchase other products.
The 90-day mattress exchange policy is valid on all new mattresses, but does not apply to bed bases, bed slats and mattress toppers.